Welcome to Neolife Kenya! These Terms and Conditions (“Terms”) outline the rules and regulations governing your use of our products, services, and website. By accessing or using any Neolife services, you agree to be bound by these Terms. Please read them carefully before proceeding. If you do not agree to these Terms, please refrain from using our services.
1. Definitions
- “Neolife,” “we,” “us,” or “our” refers to Neolife Company.
- “User,” “you,” or “your” refers to any individual or entity accessing or using Neolife services.
- “Services” encompass our products, website, mobile applications, and any other offerings provided by Neolife.
2. Use of Services 2.1 Eligibility: By using our services, you confirm that you are of legal age to enter into a binding contract and comply with these Terms. 2.2 Account: To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and agree to bear all activities under your account.
3. Product Usage 3.1 Safety and Instructions: Users agree to use Neolife products strictly as per the provided guidelines, safety precautions, and user instructions. 3.2 Medical Advice: Our products are not intended to replace professional medical advice. Always consult a qualified healthcare provider before using any products, especially if you have underlying medical conditions.
4. Intellectual Property 4.1 Ownership: Neolife retains all rights, title, and interest in and to its intellectual property, including but not limited to trademarks, logos, website content, and product designs. 4.2 Restrictions: Users shall not copy, distribute, reproduce, or modify any content or materials without obtaining prior written consent from Neolife.
5. User Conduct 5.1 Prohibited Activities: Users shall not engage in any activity that violates applicable laws, infringes upon the rights of others, or disrupts the functioning of Neolife services. 5.2 Content Submission: By submitting content to Neolife, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute the content.
6. Privacy Policy 6.1 Data Collection: Neolife’s Privacy Policy governs the collection, use, and disclosure of personal information provided by users. Please review our Privacy Policy to understand how we handle your data.
7. Disclaimer of Warranties 7.1 Service “As Is”: Neolife services are provided on an “as is” and “as available” basis without warranties of any kind, expressed or implied. 7.2 Product Suitability: We do not guarantee that our products are suitable for all individuals and disclaim any warranties regarding product efficacy for specific purposes.
8. Limitation of Liability 8.1 Indirect Damages: Neolife shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use our services or products. 8.2 Maximum Liability: Neolife’s total liability, if any, shall not exceed the total amount paid by the user to us in the past twelve (12) months.
9. Termination 9.1 Termination Rights: Neolife reserves the right to suspend or terminate any user’s access to our services at any time for violation of these Terms or any other reason. 9.2 Effect of Termination: Upon termination, all rights and licenses granted to users under these Terms will immediately cease.
10. Amendments 10.1 Updates: Neolife reserves the right to modify, amend, or update these Terms at any time. Updated versions will be effective upon posting on our website. 10.2 Notice: Users are responsible for regularly reviewing these Terms to stay informed of any changes.
11. Governing Law 11.1 Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law principles.
Thank you for choosing Neolife! If you have any questions or concerns regarding these Terms and Conditions, please contact us at info[at]neolifekenya.com.